Privacy Policy
How Ironcrest Options handles personal information when you use this website and its account features.
1. Information we collect
We may collect information you provide directly, such as your name, email address, contact details and information submitted through account or support forms. Where required for account access or verification, we may also collect identity and account-related information.
We may automatically collect technical information such as browser type, device information, approximate location, IP address and pages visited. This helps us operate, secure and improve the website.
2. How information is used
- To create and administer accounts and provide requested features.
- To respond to enquiries and provide support.
- To verify identity and meet applicable legal or compliance requirements.
- To protect the website, prevent fraud and maintain security.
- To understand how the website is used and improve its content and performance.
- To send service-related communications where permitted.
3. Legal bases
Where applicable law requires a legal basis, we rely on one or more of the following: performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the service, and consent where consent is required. You may withdraw consent where processing is based on consent.
4. Sharing
We may share information with service providers that support hosting, communications, analytics, security and payment or verification processes, where relevant. We may also disclose information where required by law, to respond to lawful requests, or to protect rights and safety. We do not sell personal information.
Third-party websites and widgets linked from this site, including market-data providers and live-chat tools, operate under their own privacy policies. Review those policies before providing information to them.
5. Cookies and similar technologies
The website may use cookies and similar technologies that are necessary for authentication, security and basic functionality, and may use analytics tools to understand usage. You can manage cookies through your browser settings, although disabling essential cookies may prevent parts of the site from working.
6. Retention
We retain personal information for as long as needed to provide services, meet legal and compliance obligations, resolve disputes and enforce agreements. Retention periods depend on the type of information and the reason it is held.
7. Security
We use technical and organisational measures intended to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Protect your account by using a unique password and never sharing your sign-in credentials.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the use of your personal information, to object to certain processing, or to request a portable copy. You may also have the right to complain to a data-protection authority. To exercise a right, contact us using the details below.
9. International transfers
Service providers may process information in countries other than your own. Where required, we take steps intended to ensure appropriate safeguards for such transfers.
10. Changes to this policy
We may update this policy to reflect changes in the website, services or legal requirements. The current version will be published on this page.
11. Contact
Questions or requests about privacy can be sent to support@ironcrest.uk or through the contact page.
Administrator review required
The operating entity, registered address, data-protection contact and any jurisdiction-specific disclosures should be confirmed by the operator and legal advisers before publication.